How can we help?
Find installation steps, platform requirements and answers to common questions.
Desktop platforms & requirements ↗
Check operating-system, processor and memory requirements for your computer.
Desktop download, step by step ↗
Choose your version, download the file and get familiar with the wallet.
Opening the desktop application ↗
Try Launch App, retry, or open the application directly.
Reviewing a transaction ↗
Read the asset, amount, recipient, network and permissions together.
Selecting the right network ↗
Make the sending and receiving networks match.
Understanding USDe, sUSDe and ENA ↗
Three assets with distinct roles and risks.
Understanding ecosystem services ↗
Learn what the directory describes and where third-party responsibility begins.
Security and recovery information ↗
Protect secrets and recognise requests that need extra scrutiny.
Website troubleshooting ↗
Find pages, revisit preferences and use the local help tools.
Still need help?
Have a question about the desktop experience? Email Ethena Wallet support with your operating system and a brief description.
Opens your email app.