Security and recovery information
Protect secrets and recognise requests that need extra scrutiny.
Never share secrets
Do not enter seed phrases, private keys or wallet files into this website or its help assistant. Never share them with someone claiming to provide support. This website does not request them.
Recognise unexpected requests
Treat unexpected signatures, permissions and installation prompts with caution. Verify the source of software and review actions on a trusted screen. Do not let urgency replace verification.
Recovery depends on the application
This website does not prescribe a recovery method for the desktop application. Follow verified instructions for the actual software you use. Protocol audits do not establish the application’s storage or recovery design.